AT&T Customers Can Claim Up to $7,500, Here’s Exactly Who Qualifies and How to File Before the Deadline

By Brian Allen

Millions of AT&T customers are now eligible for cash payouts, up to $7,500 per person, after two massive data breaches exposed Social Security numbers, call records, and personal information for more than 180 million Americans. And the clock is ticking: the deadline to file a claim is December 18, 2025.

This settlement comes after AT&T failed to disclose its 2019 data breach for nearly five years, only admitting to it after the stolen data showed up on the dark web. A second breach in 2024 exposed cloud-stored records affecting nearly every U.S. customer.

Bottom line: If you’ve had AT&T service anytime in the last decade, you may be owed real money.

What Happened: Two Breaches, Years of Silence

1. The 2019 Breach (“AT&T 1 Data Incident”)

Exposed:

• Social Security numbers

• Birth dates

• Legal names

• Account info

Affected:

• 7.6 million current customers

• 65.4 million former customers
  

AT&T did not disclose this breach until 2024, long after the stolen data began circulating on the dark web.

2. The 2024 Breach (“AT&T 2 Data Incident”)

Hackers gained access to 2022 phone records stored in AT&T’s Snowflake cloud environment.

Affected:

• Nearly all 109 million AT&T customers in the United States.
  

Together, the breaches triggered lawsuits leading to a combined $177 million settlement.

How Much You Can Receive

If you were part of the 2019 breach:

You may claim up to $5,000 for documented losses like:

• Identity theft

• Fraudulent accounts

• Bank fraud

• Credit monitoring expenses

If you don’t have receipts, you may still receive a tiered cash payment depending on whether your SSN was exposed.

If you were part of the 2024 breach:

Documented losses qualify you for up to $2,500.

Without documentation, you’ll receive a pro-rata payment from the remaining pool.

If you were affected by both breaches:

You can file two claims, potentially totaling $7,500.

How to Check If You’re Eligible

Kroll Settlement Administration has been sending Class Member ID numbers by email or mail.

If you didn’t receive one:

• Search “Kroll” or “AT&T settlement” in your inbox

• Check spam/junk

• Or contact the administrator directly

Phone: 833-890-4930

Mail:

AT&T Data Incident Settlement

c/o Kroll Settlement Administration LLC

P.O. Box 5324

New York, NY 10150-5324

Deadline to File Your Claim

December 18, 2025

After that, you lose eligibility.

How to File (Simple Checklist)

1. Find your Class Member ID

From email or by contacting Kroll.

2. Choose the correct claim form

• 2019 breach

• 2024 Snowflake breach

• Or both

3. Attach documents (optional but boosts payout)

Examples:

• Fraud alerts

• Police reports

• Bank statements showing unauthorized charges

• Identity theft repair costs

4. Submit online or by mail

Must be submitted or postmarked by Dec. 18, 2025.

What Your Final Payout Might Look Like

The NY Post notes that payouts could shrink depending on total claim volume. Expect:

• Documented claims → higher payouts

• Undocumented claims → smaller, pro-rata checks

• Lawyers → take 30%, as usual
  

Still, many will qualify for meaningful payments, especially those with proof of loss.

AllenAnalysis Bottom Line

AT&T hid the extent of these breaches for years. Millions of Americans dealt with identity theft, fraud, and dark-web exposure long before the company admitted what happened.

This settlement won’t undo the damage, but it is one of the only avenues for direct compensation.

If you’ve ever had AT&T service, this is the moment to check your eligibility. The money is real. The deadline is firm. And you only get one shot to file correctly.

References

• AT&T Data Breach Settlement Court Documents. U.S. District Court Filings (2025).

• AT&T Settlement Information, Kroll Settlement Administration.

• “AT&T Customers Eligible for Up to $7,500 in Data Breach Settlement.” New York Post, 2025.

• “AT&T Reveals Massive 2019 and 2024 Data Breaches Affecting Over 180 Million Customers.” Reuters, 2024–2025.

• AT&T Class Action Settlement Notice: AT&T 1 Data Incident & AT&T 2 Data Incident.

• Kroll Administration Phone & Mail Contact Data (833-890-4930 / P.O. Box 5324, New York, NY 10150-5324).

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